Monday, May 9, 2011

ipod issues

Katie has an IPod. She also has ITunes. Katie got a newer computer as her older one has a bad hard drive. She loaded iTunes on her new computer. She has a problem. When she tries to sync her iPod with her new computer iTunes is telling her that this iPod is already registered with another computer. It says she can ‘click here’ to erase what is on her IPod but she obviously doesn’t want to do that.  What is on her new computer are those songs she has purchased from iTunes. What is on her IPod is all of those purchased songs as well as all of the music she uploaded into itunes from CDs that she imported into the iTunes of the old computer.

My question to the technical wizards out there is how can she get her iPod to sync with the new computer and have her new computer import the entire iPod file.  Any suggestions? Or does she manually have to upload the CD songs into the new computer? Ugh!!

10 comments:

  1. Mac or PC? There's no official way to do it, but it can be done. On a Mac, there's a nifty utility called Senuti that makes it very easy. It's not free, but it has a free trial.

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  2. Had a similar problem when my hard drive crashed. Solved it with a program called ImToo Iphone Transfer Platinum (just Google the name). It transfers all of your songs, photos and vids from your Iphone to a new computer with a new Itunes downloaded and installed. It's a little labor intensive in that you have to recreate your playlists, but it is well worth it. I think it cost about $40. It works as advertized.

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  3. Just a followup, depending on how technical you are, it can be done for free. However, the utilities make it quite a bit easier.

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  4. Thanks all. We are working in PC, not mac. Any thing specific to working with a PC?

    PS. And where are all the women responders? I thought they were the superior ones!!! lol

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  5. My wife calls apple when she has a problem. They answer the phone straight away. Itues is their application and I believe it best to talk to an expert in such matters, especially if it is free to do so. Anyway, my technical suggestion is call the SME (subject matter expert) and get direction from them.

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  6. Have to agree with SH, when my wife and I experience Ipod/ITunes issues, we call the service desk, with 2 computers and 3 Ipods, we need all the expert help we can get.

    http://www.apple.com/support/ipod/

    good luck.

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  7. Enable disk use on your iPod in iTunes. When iTunes prompts you if you want to sync say no then go to settings and check the box "enable disk use". Now your iPod will not sync automatically but you can add new music by dragging and dropping from iTunes into the device listed on the left side bar.

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  8. I haven't gone through this in detail, but it looks like it's got the basics right: http://www.youtube.com/watch?v=yc-B2kxX3aU (If you're using XP, there's a link in the comments of that video to the XP version.) It also says that it doesn't work for iPod Touch and iPhone.

    Apple might be able to help you, but the process is not officially supported, so I think it would depend on who you end up speaking with.

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  9. I wanted to thank all for giving me input as to how to get all of Katie's music onto her other computer from her iPod. We ended up following the youtube link that Mr. Elle sent. I really do appreciate your help.

    And Mr. Elle, I so miss the blog posts that you and Ms Elle had been posting. I hope you two are still doing well. You both wrote well and posted on subjects I found interesting.

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  10. Hi, glad it worked out with the iPod. Yes, we're still doing well. Been a hectic last few weeks. I made a post yesterday, and Elle indicated that she was going to post something soonish.

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